FAQs about our trading services
Here are some common questions related to our services.
Frequently asked questions.
What services do you offer?
We offer a wide range of services, including product sourcing, quality control inspections, logistics and shipment, supplier management, private labeling, and more. Click here to know all about our services.
How can I contact your company?
You can reach us through our website’s contact form, email, or phone. Our team is available to assist you promptly. Click here to go to the contact page.
What countries do you serve?
We serve clients from all around the world, facilitating international trade with a global reach. As long as the requests and services are for legal products, we are happy to serve any clients.
Can you help with private labeling of products?
Yes, we provide private labeling services, allowing you to brand products with your company’s logo and design. Click here to learn more about our Private Labeling service.
How do you ensure the quality of sourced products?
After we complete the product souring. Our team purchases the products and conduct rigorous quality control inspections and material testing to ensure that all sourced products meet the highest industry standards.
Can you handle customs clearance for imports and exports?
Yes, we handle all import/export documentation and compliance requirements, ensuring seamless customs clearance.
How do you select suppliers in China?
We have a well-established network of reputable suppliers in China. Our team carefully evaluates suppliers based on quality, reliability, and production capabilities.
Do you offer product testing and certification services?
Yes, we conduct product testing and certification to ensure compliance with industry standards and regulations.
What are your B2C supply chain solutions?
Our B2C supply chain solutions streamline the process of delivering products directly to end consumers, enhancing customer experience and satisfaction.
Can you handle Amazon FBA supply chain logistics?
Yes, we specialize in managing Amazon FBA supply chain logistics, ensuring products are delivered to Amazon fulfillment centers seamlessly.
How do you ensure confidentiality in supplier management?
We have strict confidentiality agreements with suppliers, safeguarding your proprietary information and intellectual property.
What types of industries do you serve?
We serve diverse industries, including consumer electronics, fashion, home goods, automotive, and more.
Can you help with contract negotiation and management?
Yes, we assist in contract negotiation with suppliers and ensure contractual agreements are effectively managed.
What is your experience in handling cross-border transactions?
With years of experience in international trading, we are well-versed in navigating the complexities of cross-border transactions with efficiency and compliance.
How can we track the progress of our orders?
We provide regular updates and transparent communication throughout the order process, allowing you to track the progress of your orders easily.
Do you offer expedited shipping options for urgent orders?
Yes, we can arrange expedited shipping for time-sensitive orders, ensuring prompt delivery to meet your deadlines.
Can you provide cost estimates for sourcing and logistics?
Yes, we can provide detailed cost estimates tailored to your specific requirements and project scope.
How do you handle product defects or non-compliance issues?
In case of defects or non-compliance, we work closely with suppliers to rectify the issues promptly, ensuring that the final products meet your quality standards.
Do you help with product hunting for Amazon and other B2C stores?
No, we do not offer product hunting services for Amazon and other B2C stores. However, we can assist with product sourcing and other aspects of international trading to support your business needs.
What is the method of payment?
We provide a range of secure payment options, including Payoneer, Western Union, Wise, Bank Transfer, and Paypal. The suitable payment method will be communicated based on your country and the amount to be transferred.
Still need help? Send us a note!
For any other questions, please write us at [email protected] or call/text us on +8615972112720.
Or use the contact form below to contact us.